Acceptance of terms

These terms and conditions govern all supply of goods and services ("products") by Aldokima FZC - the exclusive distributor of Blokart International Limited to you, the purchaser of goods and services from us, including your use of our website ("the website"). They are effective from 01.10.2025. 
We reserve the right to change these terms of trade without prior notice by posting the revised terms and conditions on our website.
If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and Supply

All orders are subject to the availability of those products or services. If for any reason a product is not available, we will endeavour to notify the non-availability.
Delivery And Delivery Charges
Prices for products stated on our website are exclusive of any applicable delivery charges.
We only deliver within GCC countries.
The cost of delivery will be calculated and added to the order total.
We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Payment

All prices you will receive from us are inclusive of any applicable taxes. All prices are correct when send to you. We reserve the right to alter prices at any time.
After the payment has been processed and the goods have been shipped, an invoice and tracking information will be sent to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment Options

We accept different payment options. The Customer is able to choose preferable payment option. 

Shipping and Delivery

Shipping cost will be calculated based on the number of items ordered and the location of delivery. We will endeavour to ship your item(s) as soon as possible once we receive payment for your order. Typically this is the next working day after we receive the payment. Priority / urgent shipping can be provided if required at an additional cost. To arrange this, please contact us directly.
We provide tracking numbers for our shipments after they have been dispatched.

Returns

Product returns are accepted if a product is 'faulty' or defective. In this case, a refund or exchange may be offered. Please contact us if you need to return a faulty product.
Our mission is to ensure you are supplied with products that are suitable for the intended purpose and are satisfied with your purchase. If a purchased product is not suitable for the intended purpose, we may offer an exchange/store credit. Please contact our team as soon as possible if this is the case.
We do not accept 'change of mind' returns.
We reserve the right to assess products for damage before issuing a full refund or exchange. This also applies to 'faulty' products.
If a returned product has been used / damaged, we may offer a lower refund / credit at the cost of repair / resale value. If the product is severely damaged / beyond repair, we reserve the right to decline the return.
Return postage / shipment must be covered by the customer / purchaser.

Our maximum liability to you (if any) is limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.


Applicable Law and Jurisdication

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.
Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of the UAE. 
You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.

Privacy Policy and Confidentiality

We collect personal information that we need in order to deliver our services to you. We collect personal information directly from you when you access our services or engage with us through our websites and surveys.
If you access any of our services (including supporting our campaigns, responding to surveys, contacting us with a business enquiry or signing up for our newsletters, we may collect some or all of the following personal information:
-Your name and contact details.
-Age, gender ethnicity and any other demographic information you provide to us.
-Your address or region.
-Your comments.
-Survey results and responses, when you participate in any of our surveys.
-Any correspondence with us.
-Website activity.
-Transaction history.
-Any other information you choose to provide us.
Collectively, this is known as your “personal information".


*Note: We do not store full credit card details. These are captured directly by relevant payment systems. Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We can not guarantee that our website is secure, and we can not be held responsible for a breach of our website security that is beyond our control.
You can request details of your personal information that we hold, and ask us to correct it, at any time.
Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.
Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).
We may disclose your personal information as required by law.

General Conditions

We reserve the right to change these terms and conditions from time to time. 
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified to us.

Warranty

Aldokima FZC warrants that all Blokart products are free of manufacturing defects in workmanship and materials and that we will repair or replace defective parts (excluding that caused by careless handling, accidents such as collisions, punctures, bearings and general wear and tear) for the period of 12 months from the date of purchase.

A note from the Blokart Team

Caution: The Blokart is a lightweight performance recreational/racing machine; it's designed to be used on a hard, flat surface. Although catalogues, ads and videos may depict Blokart riders engaged in extreme manoeuvres, it is not designed for all terrain use and this activity is extremely dangerous and will void your warranty. Whether you call it jumping, curbing, stunt riding, showing off, intentional tipping or whatever, any crash or other rapid stopping caused by solid objects (e.g. the ground, curbs, walls or other karts), can put extraordinary stress on your kart. This could "cause it to fatigue prematurely." Blokarts and their components have limitations with regards to strength and integrity, and this type of riding can exceed those limitations. So don't come crying to us. Doing this dumb stuff can cause serious injury or even death.